Terms of Use & Privacy Policy


The Terms of Use and Privacy Policy define the conditions which the user accepts in order to use this website. If you do not agree with these policies, do not use this site. By using this website, the user automatically agrees to the policies laid out therein.


What information we collect


We collect information from you when you register on our site or fill out a form.


When ordering or registering on our site, you may be asked to enter your name, email address, mailing address or other information. You may also visit our site anonymously.


We use two-factor authentication in our email application to add an extra layer of protection to your email data.

Payments are securely processed through Wix and PayPal. The web address in your browser should start with https://. If it does not, do not proceed with payment processing. XinWellness does not store data.



What we use your information for


Any of the information we collect from you may be used in one of the following ways:


To personalize your experience (your information helps us to better respond to your individual needs)


To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)


To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)


To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer)


To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)


Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


How we protect your information


We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.


In the members area, if you forget your password, you will be sent a link to a page where you can enter a new password. We do not have access to passwords. You must reset your password on your own.


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix stores your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Payments processed through PayPal and encrypted through PayPal’s site.


Do we use cookies?


Cookies may be left by third party agents such as Google Plus, Twitter or Facebook or Google Analytics.



Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.


Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Online privacy policy only


This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions


Please also visit our Terms and Conditions section to establishing the use, disclaimers, and limitations of liability governing the use of our website. See the Disclaimer in the footer area of our website.


Your Consent


By using our site, you consent to our privacy policy.


Changes to our Privacy Policy


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If we decide to change our privacy policy, we will post those changes on this page and notify members. This policy was last modified February 2021.


Contacting Us


If there any questions regarding this privacy policy, you may contact us by phone at 1-774-264-8943 or email: qisupport [at] xinwellness.com